Win clients · Concierge
It answers the buyers who write after you close.
In their language, on the app they wrote on, under your agency’s name.
Open 09–18
Alexei K., Moscow22:14 MoscowWrote in Russian, on Telegram
Every reply goes out under your agency’s name.
Your team reads every word in English.
Alexei K.
22:14 MoscowConcierge answering
- Alexei K.RussianЗдравствуйте. Квартира в Вонгамате ещё свободна? Можете прислать больше фото?Hello. Is the condo in Wongamat still available? Could you send more photos?
- Your agencyRussianЗдравствуйте, это агентство Your agency. Да, квартира ещё свободна. Вот её брошюра со всеми фото.Hello, this is Your agency. Yes, it’s still available. Here is its brochure, with every photo.BrochureКвартира с двумя спальнями, вид на мореTwo-bedroom condo, sea view฿9.4MThe price as listed
That night, buyers wrote on WhatsApp, LINE and Telegram.
Each was answered there, in their language.
WhatsApp23:25 Zurich
Lukas M., Zurich
Guten Abend, ist die Wohnung in Jomtien noch frei? Wie hoch sind die Nebenkosten?Good evening, is the apartment in Jomtien still free? What are the service charges?
Your agencyGuten Abend, hier ist Your agency. Ja, die Wohnung ist noch frei. Die Nebenkosten betragen laut Inserat ฿2.900 im Monat.Good evening, this is Your agency. Yes, it’s still free. The service charge is ฿2,900 a month, as listed.
It also answers on
- Messenger
- Website chat
When it should stop, it hands the buyer to a person.
The conciergeYour teamAn offer, or a better priceA legal or payment questionAnything it isn’t sure ofA viewing, booked with a named agentIt stops, and tells the buyer who will reply, and whenRouted by language, area and who is workingNot taken in 15 minutes? Mark, then you.AnnaRussian · Wongamat
The conciergeYour teamAn offer, or a better priceA legal or payment questionAnything it isn’t sure ofA viewing, booked with a named agentIt stops, and tells the buyer who will reply, and whenRouted by language, area and who is workingAnnaRussian · WongamatNot taken in 15 minutes? Mark, then you.
Nobody downloads an app.
Not your buyers, and not your team.
- Buyers write on
- Telegram
- LINE
- Messenger
- Website chat
- Your team works in
- Lajvard Studio, in the browser
- Liman takes jobs on
- LINE
- Telegram
Why the buyer went to Anna.
Six rules, always in this order, for the concierge, your website and your team alike.
- LanguageRussianAnnaMarkJonasNinaPloyThai and English
- AreaPratumnakAnnaMarkJonasNinaJomtien onlyPloy
- 3 more rulesOffice, budget, working nowAnnaMarkJonasBangkok officeNinaPloy
- Fewest openThen one personAnna4 openMark9 openJonasNinaPloy