Run the office · Trust and control
Off, Draft or Auto, topic by topic.
Everything starts on Draft: the assistant writes, you approve.
The playbook: 3 on Draft0 on Auto2 to a person
- Availability“Is it still available?”
- Viewings“Can we see it on Saturday?”
- More photos“Any photos of the view?”
- Offers“We’d like to make an offer.”Always a person
- Legal and payments“How do we pay the deposit?”Always a person
Auto is earned, one topic at a time.
When a topic’s drafts keep going out unchanged, Liman asks. Until you say yes, it stays on Draft.
40availability answers approved unchanged
Playbook · Suggestion from Liman
Every step it takes is one row, with its reason.
Undo anything that has not gone out.
Alexei K.22:14 Moscow8 Oct 2026
02:14Sent the brochure and 12 photosMore photos · Auto
- Why
- Alexei asked for more photos of the condo. More photos is on Auto.
- Read
- The listing, its photos, the conversation
- Undo
- None: it has gone to Alexei.
02:18Drafted a viewing with Anna, Sat 10 Oct 11:00Viewings · Draft
- Why
- Viewings are on Draft, so it waits for a person.
- Read
- Anna’s calendar and the routing rules
- Undo
- Discards the draft.
02:21Handed to Anna: Alexei asked about an offerOffers · Always a person
- Why
- Offers always go to a person. Alexei was told Anna will reply.
- Read
- The playbook’s rules, routing by language
- Undo
- None: from here a person decides.
Take over any conversation. Hand it back when you’re done.
One switch pauses the assistant for that client alone.
Priya S.Mumbai · WhatsApp · English
Assistant answeringIs the Jomtien flat still available?
AssistantYes, it is still available.
Can we talk to someone who knows the building?
14:05 Anna took the helm. The assistant paused.
AnnaHello Priya, this is Anna. May I call you in ten minutes?
14:31 Anna handed back to the assistant.
Your history. Your data.
- Your numbers, set up by usWe buy and run your WhatsApp, LINE and Telegram. You pay only us.
- Your history moves in on day oneOld WhatsApp chats and spreadsheets join the right records.
- Export everything, any timeEvery record, chat and deal belongs to your agency.
- Each person sees what their role allowsAn agent sees their own clients, and you see who opened what.Roles on the Clients page