What owners ask us before they choose.

Buyers and the concierge

Which languages does it answer in?

Every language your buyers write in, on every plan. Studio, where your team works, is in English for now.

Which apps does it answer on?

WhatsApp, Telegram, LINE, Instagram, Messenger, email and your website’s chat. Each buyer is answered on the app they wrote on, and stays one record across all of them.

Does a buyer know they are writing to an assistant?

Whenever they ask. It writes under your agency’s name, and asked if it is a person, it always says it is your AI assistant and names who handles viewings and prices.

Will it negotiate a price?

Never. Offers, legal questions and payments go to your agent, by name, and the buyer is told who will reply.

Who decides what the assistant sends on its own?

You do, topic by topic: Off, Draft or Auto. On Draft a person approves each reply before it goes. Payments, legal, tax and visa questions, complaints and requests for a person always go to a person.

Can we step in on a conversation?

Yes, any conversation, at any time. One button pauses the assistant for that client, and Hand back resumes it. Both are logged.

Your team and Liman

What is Liman?

Your team’s assistant, in your own chat app. It runs the jobs you give it, each person within their role, and every change it makes is in Activity under the name of the person who asked. Buyers never meet it.

Who sees which clients?

Each person sees what their role allows: an agent their own clients, a manager their office, the owner everything. Every view of a client record is logged.

Do we pay for each seat?

No. Your whole team is on every plan, with no limit on seats.

What happens when someone leaves the team?

Their sign-in ends at once and any unused link stops working. Their clients, open chats and tasks are handed to the team in one step, and every record stays with your agency.

Your data

Can anyone at Lajvard read our clients’ chats?

Only while the owner allows support access, for 24 hours or 7 days. Support can read but change nothing, and its visits show in your Activity. Apart from that, our team reviews a sample of the assistant’s replies from the last 14 days, without client names, to check the writing.

Which model writes the replies, and does it learn from our data?

Replies are written with Anthropic’s Claude. Anthropic’s commercial terms do not allow it to train on customer content.

Can we take all our data with us?

Yes. The owner can export everything, at any time, from Settings. Every export is logged.

A client asks to be deleted. What do we do?

Log the request on their record. An owner or admin completes it: the record becomes Deleted person, their messages are blanked and their contacts removed. Deals stay, and the request is logged in Activity.

Getting started

How do we start?

With a 30-minute demo on one of your own listings. Once you start, Studio gives the owner a checklist for the first days: your details, markets and languages, chat app, clients, first listing, team, playbook and what the assistant may send.

Can we bring our old chats and leads?

Yes: WhatsApp exports, Excel or CSV. Studio counts duplicates and gaps before anything is saved, sends nobody anything, and lets you undo the import for 24 hours.

Can we keep our WhatsApp number?

Yes, and the WhatsApp app on your phone keeps working.

Can we keep the website we have?

Yes. Your listings and the concierge’s chat go into any page of it with a snippet. Or we build the whole site for you on Lajvard.

Price

Who counts as a buyer?

Anyone who writes to you, or replies when you write first. From then they have 30 days of messages, under fair use. Anyone who never replies costs nothing.

What if more buyers write than our plan covers?

Every buyer is still answered. Extra buyers are $150 per 100, up to a ceiling you set. At the ceiling Revival pauses; the concierge never does.

Who counts as a past client?

Someone from your old list whom Revival writes to that month. Importing and cleaning the list is free, and clients it doesn’t write to cost nothing.

Is anything else charged?

A launch fee of $750, once, for your numbers, listings and training, or nothing on a yearly plan. Beyond that, only what you add: another WhatsApp number at $120 a month, or a website, priced on the first call. Everything is billed in dollars.

Is there a contract?

Monthly plans stop whenever you say. Yearly plans run for the year, with two months free, paid upfront or in four instalments. The year’s buyers are pooled, so a busy month uses what a quiet one left.

Can we try it first?

There is no free trial. Your demo runs on your own listings, so you see your agency answering before you sign.

What does a website cost?

We price it on the first call, from the features you want: one price to build it and one monthly fee to run it, both fixed in writing before any work starts. It comes with a Studio plan, and we never bill by the hour.